Email us
If you have a general question, or need help with a non-urgent issue, just complete the short form below and we’ll do our best to respond to you in a timely manner — usually within 24-48 hours.
Contact us
California Cryobank is here for you when you need us. If you’d like a little help reviewing donor profiles, placing your order, arranging shipment, or simply have a question, please reach out to us for assistance.
Call us
Because our client services team members are the most readily available by phone, feel free to call if you have an issue that just can’t wait, or that simply requires a little more personalized assistance.
Call directly for
Client services team
Reproductive genetic specialists team
Hours of operation
All times are Pacific Standard Time, unless noted differently.
Holiday Schedule
Please be aware that the California Cryobank offices will be closed on the following holidays. Please call our client services team in advance to learn how these holidays may affect ordering, shipping or delivery, and what you can do ahead of time to help prevent your schedule from being disrupted.
2025
